Contact Us for Enquiries / Grievances
Apollo Healthco Limited
#19, Bishop Gardens,
Raja Annamalaipuram,
Chennai,Tamil Nadu- 600028 Tamil Nadu - 055628
Level 1 - Customer Support
You may click the link for any queries or assistance related to your orders:
https://www.apollo247.com/needHelp
For Corporate Inquiries:
Mail us at: corporate@apollo247.org
Level 2 - Customer Support
You can contact our customer support team by emailing your concern to us at helpdesk@apollo247.com. The team will revert to your concern/query within 8 hours from receipt of your query/concern.
Level 3 - Customer Support
If your query remains unresolved by the preceding levels, you may contact the relevant grievance officers as given below with the details of your interactions with our customer support team through Level 1 & 2.
|
Service |
Grievance Officer |
E-mail ID |
Contact No. |
|
Online Medicines Orders |
Karan Sharma |
080-45050410 |
|
|
Online Diagnostic Bookings |
Allwin Richard |
080-45050411 |
|
|
Doctor Consultation Bookings |
Sonali Dhakre |
080-45050412 |
Once a customer files a complaint via email or telephonic communication on the channels specified above, the Consumer will receive an acknowledgment of the grievance from the Grievance Officer, within 24 hours.
The contact numbers displayed above are operational every day of the week from 10:00 am to 7:00 pm only.